Free cancellation window
Eligible bookings may be cancelled for free before the vendor preparation window begins. Exact timing can vary by vendor and item.
Policy
Cancellation Policy
This MVP cancellation policy explains the general approach for rental changes and cancellations on PartiStack.
Vendor preparation
Once a vendor has begun preparing, reserving, loading, or delivering rental items, cancellation fees may apply.
Event-date changes
If your date changes, contact the vendor as early as possible. Availability is not guaranteed for revised dates.
Weather and emergencies
Weather-sensitive items and emergency situations are reviewed case by case with the vendor and PartiStack support.